The following is provided to assist you with this, please contact the hospital if you have any concerns or queries.
You may wish to confirm with your private health insurer prior to your admission to hospital:
Please note: if you have been a member of your private health insurer for less than 12 months your insurer may not accept liability for the hospital costs associated with your admission (e.g. if your condition or any symptoms of your condition existed prior to your joining your private health insurer or upgrading your level of hospital cover).
DVA Gold Card and White Card holders are covered for all treatment.
Approval from the Workcover insurance company is required prior to admission to ensure that you do not incur any out-of-pocket expenses. The hospital will liaise with Workcover on your behalf in relation to this.
The estimated hospital costs must be paid by you or your nominee prior to or on admission to hospital unless the hospital has received payment approval from your insurance company. The hospital can liaise with your third party insurance provider on your behalf.
If you are insured with an overseas insurance company, you will be asked to pay the estimated hospital costs on admission to hospital, unless prior approval is received from your insurance company. The hospital can assist with providing information required for your insurer.
The estimated hospital costs must be paid by you or your nominee prior to or on admission to hospital. A deposit based on an estimated length of stay of at least one week in advance. Our Admission and Assessment Coordinator will give you more information about this as part of the pre-admission process.
The hospital will provide you with an “Estimate of Expenses” which details the estimated hospital costs, insurer benefits (if applicable) and patient costs.
Whilst every effort will be made to provide you with an accurate estimate of patient costs, the estimate may vary due to unforeseen circumstances, variations from the proposed treatment / procedures, or an extended length of stay in which case additional costs may apply.
Costs that you may incur that may not be covered by your insurer may include but are not limited to:
You may also receive accounts from other providers associated with your hospital treatment, these may include: